|Why Choose Us?
The company representative’s presentation was thorough, and he answered all my questions. I chose to work with Ohio Basement Authority because of the company’s reputation and warranty guarantee.
Jose and the guys answered my questions and worked quickly. They changed up how the outside drain connected so that it went to the curb rather than the lawn. After discussing it, I’m glad we went that route instead.
Overall I’m pleased.
The inspector was very professional. He took a great deal of time to identify the problem we had. We decided to go with Ohio Basement Authority because of your knowledge of our problem.
The boys on the crew wanted to be sure we were informed of what they were doing and satisfied with their job.
I could not have been more pleased with the job. My husband is so particular about the way things are done, so he usually completes the work himself. He was so complimentary of the crew and the job they did.
Austin B. called Ohio Basement Authority for help because the basement in his Springfield, OH, home had an ongoing flooding problem. After every heavy rain, he would find the basement under one to two inches of water. That eventually led to a serious, widespread mold problem.
After having a good drainage system, a state-of-the-art sump pump, and a brand new basement window installed, all the leaks and humidity are gone.
Austin is very happy with the way Ohio Basement Authority took care of the problem. "When they are working for you, they feel like family," he said. "Very hardworking, put all the proper parts in, and since then the house has been water-free and mold-free."
I was comfortable with the work crew. They were honest and hard-working, and they suggested improvements and ways to save time and money.
The work crew that put in our French drain is the most professional I’ve seen since I retired. They worked hard, solved problems, modified the installation to overcome obstacles on the fly, and completed a two-day job in one long day. I cannot commend them enough.
Such employees do great credit to themselves and your company. Please convey to Adam my great appreciation for a job very well done.
Brendan, the representative, was knowledgeable and professional, and I chose Ohio Basement Authority because of the company's reviews and warranty of work.
The crew that performed the work worked well together and was very conscious of keeping it as clean as possible.
We hadn't heard of Ohio Basement Authority until we found your company on the Internet. The representative we first met with did a good job, and we chose to work with your company because of the warranty and the quality.
We had a great experience with your company. Our front porch looks great, and we would recommend you to family and friends.
We chose to work with Ohio Basement Authority because of the good response at our initial contact, as well as the good reviews.
The company representatives did a very good job of explaining the installation process, and they set and met deadlines. The work also was well done.
The inspector I met with was very nice and worked through my options. The entire team was honest and wanted to fix the problem, not sell something.
Milton is fantastic. He should be a supervisor over several crews and teach them his work ethic.
This is a great, honest company that does what’s right.
When I made my appointment, the Ohio Basement Authority office staff was very professional and on their game.
The representative who came for the inspection gave a solid and very informative presentation. He was confident in the product and not pushy.
My wife and I decided to go with your company because of the professionalism and because the repair product was superior to other methods.
The production crew was very friendly, professional, and provided over-the-top service to ensure 100% satisfaction.
My wife and I were happy with your service. We have confidence in the product and company, and it is backed by a guarantee. Well done!
I chose to work with Ohio Basement Authority because your solution seemed to offer the best solution with the least amount of digging in my basement.
The inspector I met with was friendly and explained the problem and solution clearly, as well as other solutions that people use that don’t always work and why they don’t work.
Both Rich and Valentin were very friendly and courteous. They took great pains not to track dirt in my house, and they cleaned everything to my satisfaction. It was a pleasure for them to work at my house.
The inspector I met with was very knowledgeable about the process, and I chose to work with Ohio Basement Authority because of your area of coverage. I also like the idea of less mess and less time of the unique repair method.
At this time I am a very pleased customer. I have mentioned your services to several co-workers who seemed to be interested.
I chose to work with Ohio Basement Authority because of the customer service and no pressure to make a sale.
John Becker Sr. is knowledgeable and enthusiastic, and the crew was great.
I decided to go with Ohio Basement Authority because of the information online. Everything was easy to find and easy to understand due to the presentation and content of the site.
The foreman, Jose, went over everything with me before the crew started. After that, they immediately started working and worked nonstop until the end of the day. I told Jose that I was impressed with the clean-up. They left my yard just as I had it.
I chose to work with Ohio Basement Authority because I went online and looked into the history of the company, and it sounded like these products would meet my crawl space needs.
The crew was very nice and helpful. They worked hard to complete the task, and their cleanup was very satisfactory. They went the extra mile for me.
I will recommend your company again when I can.
I hadn’t heard about Ohio Basement Authority until I found the company on the web. The office staff was very helpful, and the company representative I met with was very knowledgeable. I chose to work with your company because of your system that you offer, and the price.
The installation crew arrived on time, and gave a call one hour ahead to let me know when they were on their way. Mike was very good about letting me know how the process was going. This was a great experience with your company.
The company representative we met with was well-spoken and polite, and we chose to work with the company because of the price and professionalism.
Everything was extremely professional from start to finish, and everyone was nice and respectful. They installed a sump pump, and did a great job at cleaning up! The job was completed well and in a timely manner.
I searched the Internet for companies specializing in remedies for damp basements, mold and drainage solutions, and found Ohio Basement Authority.
The representative's presentation was very thorough. It was great to see a mold specialist with the other representative. It gave the impression your company could deal effectively with many problems.
I chose Ohio Basement Authority because of the cost, it was cheaper than your competitor. I also chose you because of the "A" rating with the BBB. The documentation and booklets sent prior to the meeting were also helpful in explaining different products and solutions.
I am very satisfied with the courteous and professional manner your company and staff handled the job.
Everyone we spoke to was very courteous. My husband and I were anxious about hiring a contractor due to some of the stories we have heard, but within the first few minutes of speaking with your people we knew we were with the right company.
We chose to work with Ohio Basement Authority because of John’s dedication to the company, referring to them as “family,” and the time he took to measure and educate us on the procedures that needed to be done. After viewing three other presentations, there was no doubt that John was far and above the rest because of his professional assessment of our needs and his explanation. Plus the publication we received prior to his visit was great.
The crew arrived on time, and we were kept advised of the time they would be here. They also were very courteous. The foreman and his crew were superb. The clean-up also was very nicely done. My husband says they should all get a nice raise.
We will always feel good in recommending your company.
I thought the representative and his presentation were both very informative.
I chose Ohio Basement Authority because of the detailed descriptiom of the work, and the price.
You have a good, hard-working crew, which is a reflection of your company.
I heard about Ohio Basement Authority on TV and Home Advisor.
The procedures for fixing my foundation to my garage, as well as the financing, were explained fully. I really never checked with another company.
The installation crew arrived on time, ready to go to work. The foundation repair took three days, and the crew worked hard all three days to complete the fix. Joe and his crew were very courteous, and they did a good job on the clean-up.
Not only has Ohio Basement Authority completed previous work for me, I chose to work with them because of the customer service and price.
Justin is great. He's very thoughtful and personable, and not pushy whatsoever. And Drew and his crew are awesome.
I see your trucks on the road everywhere. I chose to work with your company because of your reviews and the quick response to my inquiry. The inspector I met with was pleasant and easy to talk to. He took time to explain the installation process.