|Why Choose Us?
We’ve seen Ohio Basement Authority’s TV spots, and we chose to work with the company because of its reputation and the price of the system.
The inspector we met with, as well as his presentation, was very good. The crew was polite, kept us in the loop on where they were, showed us what they were doing, and answered all our questions.
We met two very nice ladies at the Ohio Expo. They were the nicest, easy to talk with and professional than most other booths we stopped at that day. Very helpful and great experience.
Jeff who came to the house was very nice and knowledgeable. Again very easy to talk with and felt I could trust him. You have the right people in the right roles. Great experience.
We chose to work with Ohio Basement Authority because of your people and the price. The experience of working with Jeff was a pleasure and trusting. It is something to be appreciated and vital to the decision. You were competitive on price as well.
The crew was very friendly and exceeded expectations. They also left the area better than they found it. I couldn't have asked for better. They were hard working, focused and on top of getting the job done. There is that little bit of uncertainty and worry of who will actually be doing the work when you bring a company into your home, but as soon as they arrived that worry was gone. They were friendly, made sure to introduce themselves and made the time to talk through the details. I was impressed.
It is not often you receive a flawless experience when trying to have someone come in to do work at your house. Every step of the process (inquiry/scheduling, sale/estimate, communication, and installation) was done with excellence. Ohio Basement Authority seems to have learned from their many years of experience to just about perfect their way of doing business and it shows. Kudos and thanks to everyone. I'm looking forward to getting to use my basement now that the repairs have been made.
I chose to work with Ohio Basement Authority because of the repair technology, and they were the first company to come out and give me an estimate.
The office staff was very courteous and helpful, and the inspector was informative and professional. He let me know all about the process and options I had for additional work. The crew also was very courteous and professional.
I am very pleased with all aspects of the job. The crew took their time and did excellent work. They were true professionals. They did not rush to finish the work like a lot of contractors do.
We would not hesitate to use them again or to recommend them to anyone in need of basement or downspout work. Thanks so much for your great service!
My inspector did a great job. He was knowledgeable and responsive. His professionalism and the fact that your own employees would be doing the work made me choose Ohio Basement Authority.
The foreman and the two guys he had with him were excellent. They installed a drainage system around the whole house for all of the seven downspouts, sump pump and three window wells. We had a very good experience and they did what it took to do the job correctly. We would recommend them.
The inspector I met with was very informative and thorough, and I chose to work with Ohio Basement Authority because of the good reviews and price.
The crew was very courteous and explained what they would be doing and what to expect. They did a great job keeping things clean during the process and went above and beyond in cleaning up afterwards.
I heard about Ohio Basement Authority through Angie's List, and I chose the company because of the representative's professionalism and the recommendations met our needs. Matt was thorough, friendly, and gave suggestions about our home rather than coming with pre-set recommendations.
We saw Ohio Basement Authority on WBNS-10TV. We chose to work the company because of a recommendation from Re-Deck in Westerville. Even better, our next door neighbor had a repair project done by Ohio Basement Authority. She is a perfectionist, so we knew first-hand how well the repair system works.
John Becker Sr. was so knowledgeable and has a great personality. We really enjoyed meeting him and talking about solutions.
We should have done this years ago, but didn’t know where to turn!
We chose to work with Ohio Basement Authority because of the company’s reputation.
The inspector we met with was very professional. He went into the crawl space, took pictures, and told us what needed to be done.
The installers also were very good. The foreman, Rich, knew what he was doing. They did a very good job. Thanks, Rich and crew!
The representative was very nice and courteous, and not pushy.
I chose Ohio Basement Authority because of my neighbor and customer references.
I was a little nervous about the process. But I was assured that you would be in charge of everything, and you were. It was very easy.
I heard about Ohio Basement Authority on radio and television ads, and I chose to work with the company because of the reviews on the Internet. The inspector I met with was friendly and knew his products and services offered.
Ohio Basement Authority previously performed work at my house, and everyone with the company was very professional both times we had work done by them.
We were also very impressed because this company was the third or fourth contractor we had come out to our house to find a mystery leak, and the Ohio Basement Authority inspector found the root cause of it in 20 minutes.
The installation crew arrived on time, and they were very courteous and nice to me and my kids. The inspector and foreman was knowledgeable and professional, and I appreciate the fix very much. It was done at a fair price, and I will call you again if I need any more work done.
John Becker Sr. did a very good job explaining the issues with my crawl space and what Ohio Basement Authority could do to remedy my situation.
John’s presentation was one reason why I chose to work with Ohio Basement Authority. The other is because neighbors had Ohio Basement Authority out to examine their crawl space and determined that it wasn’t in need of remediation. That representative was very courteous and left the neighbors with a good feeling.
The installation crew was respectful and courteous. They even arrived a little early, but I was glad they did since I had time to do other things after the job was completed.
I would recommend Ohio Basement Authority to others who have a similar issue as I did.
We contacted three or four other companies and felt Ohio Basement Authority would give us everything we wanted for the best price.
The inspector was great and kept us up to date on everything. He helped us through some difficult issues with our loan processing and scheduling of the work.
The office was excellent. They helped with all the paper work and made sure everything was set up with my mortgage company for the rehab loan.
The foreman and his crew also were excellent! They explained everything to us every day. The crew worked hard for four days and cleaned their work area daily. It was impressive to see them carry buckets full of cement out of the basement!
We’ve seen Ohio Basement Authority on TV and in the newspaper, as well as company vehicles as crews worked on other homes in the area. We chose to work with you because of your years of service and because you are a local company.
The office staff was very nice, and the inspector we met with went over everything completely. We had a great crew. They called to advise of their arrival, they were very polite, and they did not leave anything. All issues and concerns were taken care of in a timely manner. We would recommend your services to our neighbors and friends.
I chose to work with Ohio Basement Authority because of the online information and my inspector. He was excellent. He listened to my concerns and showed me all the products and costs. There was no pressure to spend more than needed.
Jose and his installation team were very professional. They did a great job, and they even collected the OUPS markers at the end.
I heard about Ohio Basement Authority on TV, and I chose to work with the company because of its reputation and reviews.
The representative I met with was very thorough and courteous. The installation crews were also very courteous. They arrived on time and did a good job cleaning up.
I chose to work with Ohio Basement Authority because of the type of product for repair.
The representative did a great job explaining the product and process, and he answered all my questions.
The crew called ahead of their arrival, and they arrived on time. They were very polite, courteous, efficient and neat. The driveway was swept and very clean. No mess was left behind.
The representative was respectful, and his presentation was very informative.
I chose Ohio Basement Authority because Engineer Steve Schira's recommendation, and a very thorough and helpful presentation.
This was a very friendly and helpful group who seems to enjoy what they do, and love to share it with others.
I had a new sump pump and drainage for part of my basement installed a couple of years ago, and I was satisfied with the results. So I am a repeat customer and I chose you again to install a drainage system for the other half of my basement.
The inspector I met with was very courteous and helpful. The crew also was courteous, on time, and cleaned up the area well.
I chose to work with Ohio Basement Authority because of their well put together TV commercial, the packet sent out to me before my appointment, and the quality sales conversation/presentation. The office staff also was always super wonderful and helpful.
Brendan was thorough and answered all my questions, and my wife always says I have a lot of them. He gave us options and let us decide the best route without being pushy. I’ve given his name to two of my neighbors already.
Mike Gramly's crew was on time and worked through rain most of the time they were here, even when the guys from another company were sitting in their truck whiling the day away. I even noticed when any of the guys took a break, that they went to the truck to do so. Speaking of the truck, it was organized and kept up. If something a customer probably never sees or recognizes - the storage area of their truck - is kept in a state of respect internally in the company, I can assume they will treat the parts of the job at my house I don't see them do with respect as well.
These "unnoticeables" are the things I notice when a crew comes to my house, and what makes me call them for follow-up work. It also speaks to a company culture. The whole crew was conscientious and answered my questions, again, of which my wife says I have a lot. My kids really enjoyed watching Rob run the "digger!"
The crew also was very clean and thorough with their job clean-up. The re-grade they just completed was top-notch.
Thank you for coming into our home and treating it with respect.
We just happened to see you at the most recent home and garden show at the Fairgrounds, and it struck us we had this pesky leak in the basement that needed addressed.
The individual at the booth who was on site to do the work was very polite at the booth, and he and the crew were very polite while on site. The cleanup was very satisfactory. My wife was VERY impressed and pleased they cleaned up their work area.
Right now, all our friends have dry basements! But we will definitely recommend you to others as opportunity permits. Doug, this team did you and your company proud.
We’ve seen Ohio Basement Authority on television, and we chose to work with them because it sounded like they could solve our problem.
The office staff always answered any questions we had, and the representative we met with was very professional.
We would recommend this company to anyone with similar issues.
The inspector’s presentation was very well done, and I chose to work with Ohio Basement Authority because of the price and service.
Great job. It looks nice.
I just moved to the area, and I saw an ad for Ohio Basement Authority on TV.
From my first contact, everyone that I spoke with and dealt with was very professional and courteous. I chose to work with Ohio Basement Authority because of the lifetime warranty backed up by a worldwide company, and I really liked the inspector and his presentation.
The installation crew was exactly on time, and a little early the next day. They were extremely courteous. This crew was the best! Actually, I think my basement is cleaner than when they started!
I have seen Ohio Basement Authority online, as well as their trucks.
The representative gave a good presentation, and I understood what needed done. I got a quote and it sounded good, so I never obtained a second quote.
The installation guys were very friendly and did good, quality work. They are hard workers.