|Why Choose Us?
We chose to work with Ohio Basement Authority because of the company's ratings on the Internet, and we knew we'd be working with local people.
The office staff was very courteous and helpful, and our foreman was a very good installer. He kept us informed of every step.
My next door neighbor recently had work done by your company. I asked him how he found out about your company, and he said from a neighbor down our street who had used your company a couple of years ago and was satisfied with your work.
The office staff was very courteous and thoughtful. We chatted briefly and I told Heather that I had just lost my dog of nearly 16 years. In a later phone connection, she made reference to my loss and asked me how I was doing. That was sweet of her to remember and to ask. Nice personal touch. She also graciously answered my questions.
I had a very pleasant crew. They worked very hard. The digging was labor intensive. They told me I could take advantage of having your company come to level the soil if it doesn't settle back down later in the summer. I appreciate the peace of mind of having that back-up help available if I should need to call upon it.
The crew was very, very good and clean-up was excellent. Manuel and his helpers reinforced your company's great reputation. Hang on to them!
I am from Alaska and I was doing a Google search for “vapor barrier” when I found your company. I also had a flyer from another company in a local paper. I contacted them but there was no response. I received a very fast response to my initial inquiry from your company.
The inspector I met with gave a wonderful presentation and a very thorough explanation of terms that I did not know. He was soft-spoken and did not make me feel “less than.”
I chose to work with Ohio Basement Authority because the pre-presentation materials gave me great insight to the issue of water damage to my home, and because of the fast response to my inquiry from a knowledgeable customer service person.
The installation crew was very polite and always included me with the changes to the original plan. The changes were minor, but resulted in less wall and floor damage for me to have repaired. They also were extremely clean and mopped the area. All the concrete that had been jackhammered was removed in buckets.
After the concrete dries and I have a chance to see the decreased humidity in the downstairs area, I am anxious to share my thoughts again. This is a great company!
Ohio Basement Authority was referred to us by a trusted contractor. We hadn’t heard about Ohio Basement Authority until we used your company, but now I see your ads on Channel 10 every morning.
The inspector we met with was very professional and informative, and not high pressure. He walked us through the whole process. He was very complimentary and confident in the crew’s abilities. The crew lived up to our expectations.
From the minute your crew arrived, I could tell from years in the construction business that we made the right choice going with you guys. There was a great cohesiveness within your crew. They lived up to the schedule they provided every day kept us in the loop at all times. They did a super job. I think every one of the guys asked me if it looked ok before the job was completed. We have had numerous compliments on how nice the cleanup after the job looked.
The inspector I met with gave a thorough presentation, and I chose to work with Ohio Basement Authority because of the Carbon Fiber supports and the lifetime guarantee.
The crew did a super job of clean-up. Sergio and his partner and foreman were very courteous and helpful.
We chose to work with Ohio Basement Authority because of the positive customer reviews and the BBB.
Everyone was always very courteous and knowledgeable, and always answered our questions. Patrick, as well as the crew, was wonderful!
The crew was on time; very courteous, polite and understanding; and they left our basement very clean, like nothing ever happened. We are very satisfied.
We are very impressed with the level of service that Patrick and the installation crew provided us. Thanks a lot!
The crew did a great job fixing the remaining wall that needed attention. They were very polite and explained what they were doing every step of the way. They also answered all my questions. They left the area clean when they were done, and were very efficient and did a great job. I felt comfortable having them in my home. Great job!
We’ve seen Ohio Basement Authority on TV, and we chose to work with the company because of its reputation and ratings on reviews. The price also was within reason.
Clark was on time, thorough, answered all our questions, and followed through to the end. Awesome.
The installation crew called ahead and came exactly when they said they would. We couldn’t have asked for nicer gentlemen.
From the time Clark met with us for an estimate to the final cleanup, we were at ease. Everything was done just as they said. Actually better than expected. Thank you!
I heard about Ohio Basement Authority from 610 WTVN advertising, and I chose to work with the company because of its reputation and experience.
John Dean was punctual and very professional. It was a pleasure working with him. I also had clear, frequent communication with the office staff about all scheduling and follow-ups.
The crew called to let me know when they were coming, and they were on time. They were fantastic! The work spaces were left cleaner than they were before the work.
OBA is a very good company. It was a pleasure doing business with you, and you definitely have any repeat business from me.