|Why Choose Us?
I chose to work with Ohio Basement Authority because of the company’s ratings and the cost of repairs.
The inspector I met with was very thorough in his presentation, and he described exactly the procedure used and the expected results.
The crew answered all my questions and proceeded with the installation without delay. The three-man team had the installation down to a science. Each took a portion of the job and proceeded seamlessly in their work to work very efficiently.
I've heard about Ohio Basement Authority through TV commercials and yard signs, and I chose to work with the company because of very good online reviews and the professionalism of the staff.
My inspector was very friendly and made sure I understood everything he explained regarding my problem and the solution. The crew did a very nice job. They were both very courteous and friendly. I was very appreciative of the extra time they took to protect my home during the installation. There was absolutely no mess left behind at all. Top-notch technicians!
Everyone I have dealt with has been very pleasant and extremely helpful.
The company representative I first met with arrived on time. He was also very friendly and answered every question I had, and he made sure to explain it in a way that was easy to understand. Honestly, I didn’t even look elsewhere. The presentation was great, so I went ahead with you.
The installation crew also arrived on time. They even had a slight issue with their truck, but were still there within the time I was given.
The crew was amazing. They really take pride in their work. The foreman would periodically show me what had been done to make sure I was happy with the job, and to explain to me what was being done next. He went above and beyond to make sure the job was done right, and had a smile on his face the entire time.
The clean-up was great also. I even told the foreman he didn’t have to wipe everything down, but he said, “I just can’t leave it that way.” I really appreciated that.
The representative was awesome! We were so overwhelmed, but not once did he put pressure on us and was ALWAYS there to answer our many questions. The experience was great from the very first phone call. Questions were always answered and no sale pressure.
The crew was awesome. Our foreman was the best! We saw him treat his crew with respect. The entire crew was respectful to one another. I never expected it to be so clean after a project of this size. We are VERY pleased!
We would highly recommend your company to anyone with basement needs. We were amazed at what they did for us and how smoothly it went. We were very comfortable with the entire process.
I heard about Ohio Basement Authority just recently on TV. This company doesn't have annoying commercials like other competitors.
The office staff was courteous and helpful, and Victor was wonderful. I give his presentation an A++++!
I can't begin to tell you how great the crew was. They were great!!!
The representative you sent out was very thorough and had an obvious interest and concern in listening to and meeting our specific needs.
We chose Ohio Basement Authority because you were prompt to return calls and followed up with us. You also generally seemed more interested in the job than other companies.
The crew led by Jose was fantastic! They went above and beyond our expectations. When the water-damaged basement steps started to come apart after pulling them away from the wall, Jose took it upon himself to attach replacement stringers and replace the bottom two steps that were unsafe to use. That's incredible!
The clean-up was also exceptional! They left it cleaner than when they arrived!
The office staff was courteous and helpful, and the inspector did well with his presentation.
Manuel and his crew did a GREAT job!
We chose to work with Ohio Basement Authority because of the company’s online reviews and quick service. The inspector we met with did a great job explaining our options.