|Why Choose Us?
We saw Ohio Basement Authority while searching Google, and we chose to work with the company because of the reviews and the information on your website was very explanatory.
The office staff was courteous, helpful and pleasant! The company representative we first met with was very informative and personable. The installation crew was very courteous. They were all very nice guys, and did an incredible job! That was one of the best crews of workers that we ever had to deal with. Any questions we had, they answered. And they explained different things that whey were doing through the process. We are very pleased!
If I think of anyone who needs your services, I will highly recommend you and pass along your information!
I’ve seen Ohio Basement Authority’s commercials and heard about the company through word of mouth, and I chose to work with you because of your courtesy and cost.
The inspector I met with was professional and knowledgeable. He answered my questions in a respectful manner.
All members of the crew were professional. They fully explained what they were doing and how the drainage system they installed would work. Excellent job! There’s no evidence that they had even been here, except for the wet cement.
From start to finish, your representative and crew made this a positive experience! Even better, this has been an extremely wet few days and I can see/hear the sump pump and drainage system doing their job to keep my basement dry. THANK YOU!!!
I hadn't heard of Ohio Basement Authority until I searched Google for repair options.
The inspector I met with did a great job selling your product, answering questions, and assuring me that the job would be done right the first time. He was the key for us to decide to go with your company. We also liked the price, and you quoted nearly half the price of your competitors.
The office staff was also courteous and helpful. When I called about credit, the gentleman was very helpful and made sure I was first priority. He walked me through the online process and was able to complete my payment.
The installation crew was great! They arrived on time, were very personable, and had a great attitude. They also did a great job cleaning up, and the area looked better than when they started!
I heard about Ohio Basement Authority through Alpha Labs, and I chose to work with the company because of its presence on the BBB, the reputation, and the warranties.
The office staff was good in setting up an appointment time. John Dean did a fine job of describing the system and listening to a homeowner's thoughts. He closed the sale well, also.
The crew explained their installation process and worked quickly to get the job done. It was a snowy day, and they put down canvas over the floors that they would be using. The cleanup was excellent.
Thanks for getting it done quickly and effectively.
I was very happy and satisfied with your company from the first phone call. Michael Moss, and the crew, including Manuel and his helpers, were all exemplary.
The inspector I met with was thorough and professional. He was attentive to the issues I wanted remedied in my basement and crawl space.
The crew was very personable and courteous, and introduced themselves with a handshake.
We were so impressed with Ohio Basement Authority that we didn't check into any other company.
Our representative was very friendly and detailed with his presentation. The installation crew was also very friendly, kept us updated and answered our many questions.
I took photos before and after, and it is amazing how different it looks in our "new" basement. Everything looks very nice. No frogs in there now!!!
We chose to work with Ohio Basement Authority because of the inspector’s presentation and the warranty.
Brendan did a great job. We originally asked about an egress window, and ended up with an egress window and waterproofing.
Our foreman was a pleasure to work with, and everyone on the crew was pleasant. They cleaned up daily and at the end. They did a great job. They are great communicators, which is great when you are doing work on my most important asset.
You installed a waterproofing system in our basement, and we never contacted any other company.
Zeke Fowler was very informative and not at all “high pressure.”
All reps were very courteous and professional.
I chose Ohio Basement Authority because of the quick response to my inquiry, and the professional and fast response once contact was made.
Everyone was honest, courteous, and helpful through the entire process. They are very good people.
I saw Brian Thom at Costco and noticed your company name on his jacket. We needed work done, so he gave me his card. He was very informative, professional, and courteous.
The office staff also was very courteous and helpful.
You should be very proud of all your staff. Mike was so knowledgeable, and he kept us informed every step of the way. He went above and beyond to find a solution for an unusual issue.
I chose to work with Ohio Basement Authority because of the quick response to my initial call, as well as the in-home inspection.
Corey was amazing! He was very knowledgeable and answered all my questions without me feeling like he was talking down to me. He was good at anticipating concerns and addressing them readily. The office staff also was very helpful and responsive to all of my questions.
The installation crew was very polite, as well as very personable. They worked well together and were willing to help me understand all of the processes they were doing. And my home is wonderfully clean. This was a worry for me at first, but everything was handled very professionally.
Both Matt and Joe were friendly, courteous and professional.
I chose to work with Ohio Basement Authority because of Matt’s professional presentation, knowledge of my needs and the company’s ability to meet those needs.
I called you after seeing a TV commercial, and your office staff was very polite and helpful. Then, the representative you sent out was respectful and listened to our concerns.
Overall, the cost factor is what led me to select your company, and I'm glad that I did.
The crew was extremely courteous. The foreman and his team were very respectful and hardworking.
I heard about Ohio Basement Authority on a TV commercial, and I selected the company because it had the products I wanted for my crawl space.
The representative was very professional, and the crew was very prompt. The men were extremely courteous, and did a great job with the clean-up.
The whole experience was great!
I chose to work with Ohio Basement Authority because of the price of the repair and the company's professionalism.
Clark was very nice and knowledgeable when explaining everything.
I just wanted to thank you for all your help and patience with my encapsulation project.
I am very happy with the work that was done, and the crew that did the work. They were all very professional, considerate, and kept me informed about everything they were doing.
I have noticed a big difference in the humidity in the house. I have had no condensation on my windows at all, even with the cold temps we have had this winter. What a difference! I do believe that it is helping to keep the house warmer, and will help in the summer to keep the house cooler and humidity down.
I just wanted to let you know that I was very happy with all you did, and all the help you and the guys who worked on my project did. My experience with your company has been great, and I would recommend your company to anyone who is having crawl space issues.
I wish you the best.
Your representative was very nice, and he knew the products he showed me. He explained what would be best for the problem my basement had. I would refer anyone to him if they needed work done.
The company was one of four that was referred to me. I selected it because of the name, Ohio Basement Authority. It is exactly what I needed.
The crew got right to work and was no bother to me. They even helped me by moving a vehicle for me. Thank you so much for sending me a great crew!
I will let everyone know about your company and how pleased I am with the work that was done on my home.
I chose to work with Ohio Basement Authority because of the fact that you got back to me so quickly.
The crew was great and went above and beyond on what they did and to explain things to me. I was very impressed.
We’ve seen Ohio Basement Authority in our neighborhood. We chose to work with you because you were professional and followed through with phone calls, the estimate and a timeline. The inspector we met with also was professional and followed up with our questions.
I’ve seen Ohio Basement Authority’s TV advertisement, and I chose to work with your company because of the pricing and timing of the work.
Victor was very informative and knowledgeable, and the crew was absolutely courteous.
Everyone on your team was helpful, courteous, and honest in regards to understanding the scope and completion of the work.
I contacted two companies and OBA responded while the other one didn't. Your representative came out and did the estimate and explained everything. He is a nice, polite young man.
My friend gave me your name, and I chose to work with you because you were not pushy or overpriced and you didn’t try to scare me. Everyone I spoke to was very helpful and pleasant.
The crew called to see if they could come earlier than scheduled, and I was happy to do that. They were at the house waiting for me when I arrived. They were very nice, introduced themselves, and told me the work that would be going on.
I chose to work with Ohio Basement Authority because of the quality of products and the knowledge of the representatives I met with. Brendan provided excellent customer service and explained the products very well.
Your representative did a good job. I was ready to commit before he finished. I had researched the product online before calling. I was most interested in the price and warranty.
Mike was the crew chief. Both he and his helper were friendly and helpful, and did an excellent job.