|Why Choose Us?
I’ve seen Ohio Basement Authority’s television ads, and I chose to work with you because I looked at the reviews online and they seemed very favorable.
Francis was extremely patient and answered all our questions. He was very attentive to my parents who are the homeowners. Heather also was extremely friendly and courteous.
The installation crew – Ryan, Jamey, and Nate – were extremely hard-working. They were very courteous and took great are to be as neat as possible in their work and their cleanup. They were extremely patient in answering questions and explaining the process.
We are extremely pleased with the entire process – from the representative who initially came out, to the installation crew, to the administrative people we had contact with.
The inspector was was professional, knowledgeable and personable. He did an excellent job!
The installation crew members were professional, affable, polite, and did great work. I am impressed with all parts of the Ohio Basement Authority's business.
I will not hesitate to recommend you when I encounter someone that needs such services in the future.
I’ve seen your commercials during the Channel 10 newscasts. Also, I saw Ohio Basement Authority on the radon test results as a vendor for radon mitigation.
Jacob did our inspection and was professional and friendly, and all of the crews surpassed our expectations.
All three crews – Jose for waterproofing, David for radon, and the foreman for egress – called an hour or so before arrival to tell us they were on the way, and showed up as stated. They all were courteous and told us what they would be doing, and continued to ask us if we had any questions. They all did as much as they could to keep things clean.
After hearing about Ohio Basement Authority on a TV commercial, I chose to work with the company because of the representatives’ promptness and the customer reviews.
Erin was awesome! He was courteous and very knowledgeable. And Rich and Valentin were amazing! They would talk with me about what they were going to do and wanted to make sure I was 100% satisfied with everything they were doing. It was cleaner when they left than it was before they ever started the work.
I heard about Ohio Basement Authority on a TV commercial, and I chose to work with the company because of the BBB ratings alone. The office staff helped get my concerns addressed quickly, and the inspector, John Tongol, had great personal interaction skills. The installation crew was very courteous. Brian Thom was also very professional and courteous. Great guy!
I really enjoyed Ohio Basement Authority making corrections from the first install and making it right. This really proved that your company is indeed in tune with customer satisfaction, and it is your No. 1 priority.
I chose to work with Ohio Basement Authority because of the price and lifetime warranty.
The office staff was courteous, and Corey, the inspector I met with, did an outstanding job with his presentation. He was very friendly and outgoing. I enjoyed our conversation.
The crew was on time, and even gave a courtesy call with a time frame they would be arriving. Manuel and Justin were outstanding and very professional. The cleanup they did was great, and they left no mess.
I would recommend Ohio Basement Authority for all your waterproofing needs. From the office staff, representative, and the installation crew, everyone was very professional and helpful in answering all questions or concerns.
The company representative I met with was very professional and informative, evaluating my crawl space and giving his thoughts on what to do.
I was so impressed with Jose Tellez and his counterpart. They called to let me know when to expect them, and they were very professional. They worked non-stop, and the clean-up was great. They even mopped the basement floor. You would never know someone had been working in the crawl space.
I can honestly say I was so impressed from the start to finish with this install and results. I feel it was a value for the cost.
The office staff was extremely courteous, helpful and organized. The company representative I met with was excellent. He knew when I understood and he could move on.
Everyone was so very customer service oriented. I didn’t feel like I needed to get another quote.
The installation crew, including the foreman, was very customer friendly. They wanted satisfaction from me as a customer, and I am very satisfied.
The inspector did a good job, and I bought the system because I liked his solution to my problem with water in the basement.
The foreman and his crew were wonderful, very likeable people. They did a professional job and were very knowledgeable.
I found Ohio Basement Authority while searching the Internet.
The office staff was courteous and helpful, and the company representative was also very knowledgeable and courteous!
I chose to work with Ohio Basement Authority because of the pricing and my confidence in them to cure my problems!