|Why Choose Us?
The company representative we met with was well-spoken and polite, and we chose to work with the company because of the price and professionalism.
Everything was extremely professional from start to finish, and everyone was nice and respectful. They installed a sump pump, and did a great job at cleaning up! The job was completed well and in a timely manner.
Everyone we spoke to was very courteous. My husband and I were anxious about hiring a contractor due to some of the stories we have heard, but within the first few minutes of speaking with your people we knew we were with the right company.
We chose to work with Ohio Basement Authority because of John’s dedication to the company, referring to them as “family,” and the time he took to measure and educate us on the procedures that needed to be done. After viewing three other presentations, there was no doubt that John was far and above the rest because of his professional assessment of our needs and his explanation. Plus the publication we received prior to his visit was great.
The crew arrived on time, and we were kept advised of the time they would be here. They also were very courteous. The foreman and his crew were superb. The clean-up also was very nicely done. My husband says they should all get a nice raise.
We will always feel good in recommending your company.
I thought the representative and his presentation were both very informative.
I chose Ohio Basement Authority because of the detailed descriptiom of the work, and the price.
You have a good, hard-working crew, which is a reflection of your company.
I heard about Ohio Basement Authority on TV and Home Advisor.
The procedures for fixing my foundation to my garage, as well as the financing, were explained fully. I really never checked with another company.
The installation crew arrived on time, ready to go to work. The foundation repair took three days, and the crew worked hard all three days to complete the fix. Joe and his crew were very courteous, and they did a good job on the clean-up.
Not only has Ohio Basement Authority completed previous work for me, I chose to work with them because of the customer service and price.
Justin is great. He's very thoughtful and personable, and not pushy whatsoever. And Drew and his crew are awesome.
Ohio Basement Authority was the only company I called.
The inspector I met with was a very nice man, and his presentation was very good. He was not pushy. He just gave me the information and was very thorough.
The lead foreman onsite also was very good and informative. He answered all my questions and was very professional. He is a great representative for your company! All three guys were very nice and explained things when I had questions.
I’ve seen Ohio Basement Authority on TV and at home shows. I chose to work with the company because of the good salesman, and I was not happy with another company or their repairs.
The company representative I met with was knowledgeable, and his presentation was very well done.
The crew arrived on time, was courteous, and cleaned up well. I’d rate them all 10+.
I will use your company again. Thank you.
The TV ad I saw drew me to your company. I decided to stick with you after meeting your representative who did a nice job presenting the options and arranging the work.
The crew workers did an excellent job and were very informative and courteous.
I chose to work with Ohio Basement Authority because of the professional work and quality the company representative offered.
Your representative that I met with was very nice, polite, and willing to work with me to fulfill my request. He offered several options to choose from. He was very detailed and helpful to explain the good reason to go with the plan.
We’ve seen your TV commercials, and Ken Sperry of Thompson Builders referred us. We chose to work with you because of Ken’s explanation of how you could reinforce our walls.
Zeke Fowler was the representative who inspected our basement walls. He was very detailed and he explained the findings, materials, installation process, price and timeline of completion. All of our questions were addressed.
Valentin, Jesus, and Arturo were very respectful and organized, and their cleanup was impeccable. Gail is unable to go to the basement, and she was shown photos and given updates. We would be pleased to work with them again.
I chose Ohio Basement Authority because the company came highly recommended by our realtor, and it had excellent reviews on Angie’s List.
The office staff was courteous and helpful. The inspector was friendly, and he gave a thorough presentation. The installation crew actually arrived early. They were courteous, and did a good job cleaning up.
I chose to work with Ohio Basement Authority because they could complete multiple jobs I needed on the same day. Plus they had a great BBB rating and comments. And the crew was very helpful and funny.
The members of the production crew were all very professional. They explained what they were going to do, asked if I had any questions, and showed me everything when they were finished. They were so considerate and were good about not leaving a mess, which I really appreciated. They were personable, super-nice people.
I chose to work with Ohio Basement Authority because of the company’s BBB ratings and the inspector’s evaluation and visit with me was much better than the other one I received. My inspector did a good job letting me know what was wrong with cracks in the basement and how to correct them.
The installation crew was very nice and worked hard all day.
I’m glad to get the problem solved and won’t have to worry about it anymore. I didn’t want to leave any issues for my kids to have to handle, or have a major issue to take care of when I decide to retire.
I chose to work with Ohio Basement Authority because of the online reviews, same day discount and quick repair availability.
Victor arrived early for the initial consult. He was very professional and knowledgeable. He gave me a fair estimate and got the repair scheduled before the end of our appointment. He is a great rep for your company.
Matt and his crew were really friendly and worked quickly to make the repairs.
I had a great experience with your company.
Our neighbor recommended Ohio Basement Authority. We chose to work with the company because the inspector we met with liked his job and product, which made us like him and his product.
The installation crew was courteous and friendly. The foremen made himself at home and got right to work.
I chose to work with Ohio Basement Authority because the comments from other customers were positive.
The office staff was courteous and helpful. Jennie was who I spoke with on the phone, and it was a very pleasant experience from the first call!
Corey also was extremely helpful! He took the time to explain the job and answered all my questions! Very nice customer service!
The installation crew arrived on time, and they even called to check in before arriving! Rich and Valentin did a fabulous job, explained what they would be doing, and showed me the work. They were very polite and so great to work with! They also did a great job with the clean-up.
It was the BBB ratings that lead us to find Ohio Basement Authority. The pricing was also fair.
Matt did a great job sharing with us the ins and outs of radon. He was in the process of training another representative. As Matt explained things to me, he also was explaining them to the other man.
We’ve seen your commercials on TV and a reference for you on the radon website. We then chose to work with you because of your BBB reviews and the role you play in the radon organization.
David and his team did a great job! David impressed us with his attitude, customer service and knowledge.
My realtor referred me to Ohio Basement Authority and spoke positively of the company. I also liked the mail package you guys initially sent that stated who was coming and gave me some info about basements and concrete.
The office staff answered the phone quickly and helped me with all of my questions whenever I had to call the office.
The representative I met with was very nice and presented well. He was courteous and appeared to be knowledgeable and responsive.
I chose to work with Ohio Basement Authority because of the previous work that had been done by them, as well as their professionalism and value of the expertise and experience.
We've seen Ohio Basement Authority on TV and Angie's List, and we chose to work with the company because of the reviews on Angie's List.
Your entire operation was very professional - from the initial contact all the way through to the service crew. We would use your comopany again if the need arises.
John was very knowledgeable and appeared to really be customer-oriented. I chose to work with Ohio Basement Authority because of John’s salesmanship and explanation of the process.
I chose to work with Ohio Basement Authority because of the product and the company’s availability. Victor was very professional and was able to explain the process in a way that was clear and informative. We are completely satisfied with all aspects of the job, from the sale to the final product.
Both Victor and Erin were very helpful with our sump pump project. When we go forward with the egress window, we will probably select your company.
I hadn’t heard of your company until I found you on the Internet, and I chose to work with you after reading the testimonials and talking to Inspector Danny Pease.
Danny was an excellent inspector. He was friendly, knowledgeable, and thorough. Double thumps up on Danny. And Mike with the crew did a very good job.
The overall experience with Ohio Basement Authority was excellent. From the first time I contacted you on the website to the finished product. In this day and age where customer service is lacking, you guys did an outstanding job! Thanks.