|Why Choose Us?
I looked online, and your website, along with others, came up.
The company representative I first met with was very professional and knowledgeable, and did a very informative presentation, answering all my questions.
I had already scheduled a job when I discovered that a rental unit that I am building and the dirt under it had settled. The floor was basically hanging in midair. I contacted my inspector, Travis, and he made sure the office got in touch with me. You found an open spot and scheduled both jobs the same day.
The installation crew was very prompt, went right to work, and was very professional and courteous. Mike explained everything he was doing, and never left me uncomfortable at any time. You need to hang onto this employee and his trainee!
The clean-up was also very thorough. They even cleaned up my mess, along with theirs.
I am very satisfied with every aspect of your operation – from the very first inspection to the last piece of dirt swept from my floor. I would and will recommend your service and product highly to friends and other customers.
I chose to work with Ohio Basement Authority because of the company’s rating and Corey. Corey did an excellent job in providing information about the cost and expectations.
It was very professional service with outstanding results. I would hire them again.
Our inspector's honesty and helpfulness, as well as the guarantee on putting together a plan to fix our problem, were the main reasons we chose to work with Ohio Basement Authority. He was excellent and went through all the information and analysis of our water issues, helping us with our decisions. The great reviews from other customers online also solidified it for us.
The office staff also was very helpful and courteous.
I can’t say enough about the crew. They were on time every day, and I appreciated the courtesy calls letting me know they were on the way. They were very courteous and worked with me on making sure we had the best solution. We are very satisfied with the work from Milton, Daniel, and the rest of the crew. They cleaned up when they were done, kept the dust contained, and sprayed down the basement and driveway.
We are very satisfied with the end product and would recommend using your company to our friends, family and co-workers.
Your representative was very thorough and answered my questions both when he was here and later when I had additional questions. His presentation and willingness to work with me sold me on the job.
The crew called and told me when they would be here. But with the extreme cold and snow I asked them just to take their time and be careful. I think they may have been five minutes late, but it was sooner than expected in those conditions. They were extremely courteous and the work was very, very satisfactory.
I've seen Ohio Basement Authority's TV commercials, and I chose to work with the company because of the warranty and patented system.
I had an excellent crew that was very knowledgeable and respectful of my home. The foreman made me feel confident the work would be completed properly.
I chose to work with Ohio Basement Authority based on my daughter's recommendation, and I would also recommend OBA highly.
The inspector I met with was very professional, and the installation crew was very professional and courteous.
My experience with the crew from Ohio Basement Authority was simply wonderful. The gentlemen were very professional and went above and beyond.
Our crawl space was a NIGHTMARE and in horrible condition. It filled up with water every day, causing major problems. The crew had a huge mess to deal with, but they handled it quickly and professionally. They did an amazing job.
Travis visited our home and did a very complete, thorough inspection. He took the time to explain the products in detail, including those he felt we needed to consider. He took several pictures of existing problems.
We chose to work with the company because of everyone’s thoroughness, the quality of products, and positive consumer reviews.
The installation crew was very nice, and tried to be as neat as possible. Rich actually swiffered my kitchen, bathroom and entryway.
The inspector we met with gave an excellent presentation and was very informative.
We chose to work with Ohio Basement Authority because of the engineers on staff, history of the company, and professionalism of our representative.
Rich and his crew were professional, courteous, and hard-working.
I chose to work with Ohio Basement Authority because of the price and professionalism.
The office staff was absolutely courteous. They took the time to answer all of my specific questions and make sure I understood the process. The inspector's presentation also was very thorough.
The installation crew was very courteous! This was an excellent team to work with. Rich does a great job with his crew.
I have already recommended Ohio Basement Authority to several others. I’m amazed at the attention to detail they provided for our job. Customer service is definitely at the top of their list. Every one of the men on the crew worked very hard.
I never thought I would have needed this type of service, but I chose to work with Ohio Basement Authority because of their entire process, professionalism, and guarantee that my basement will stay dry.
The office staff was very professional and shared empathy regarding our basement issues. The inspector we met with was also very professional and gave us a detailed, high-level presentation.
The crew was fantastic and exceeded our expectations! They put a lot of effort into clean-up after the mess that was made. We didn’t expect them to do that, but we appreciated their efforts.
I will recommend your company to others who have water problems.
I chose to work with Ohio Basement Authority because of the company’s professional approach to all aspects of the process.
Everyone – from Corey to the crew, etc. – was great, professional, and prompt.
I just read about Ohio Basement Authority on the Internet and was very impressed.
The office staff was courteous and helpful. The representative was knowledgeable, and his presentation was very good.
The crew arrived on time and was courteous.
The basement looks very good. I was impressed by the work, and amazed that those Carbon Fiber strips could be so strong.
They take their time explaining, and do not push you to buy their equipment. They previously installed a different system for me a few years ago. I was very pleased then, as I am now.
We heard about Ohio Basement Authority on TV and through research online. We chose to work with the company because of the quality of the work to be done, which was done correctly, and peace of mind for the investment we made.
We were very pleased with the office staff, as well as the informative inspector we met with. The crew was prompt, very courteous, well-mannered and thorough, and they did excellent work. We are very pleased.
I have seen Ohio Basement Authority on TV, and a friend recommended the company to me. I chose to work with your company because of that recommendation and the price for the work.
The inspector was very helpful and answered all my questions, and talked to me any time I had more questions.
The installation crew called to let me know when they were on their way, and they were all very nice. The foreman explained everything he was going to do, and they did a great job. Your crew was very hardworking. That was a nasty job for anyone to do. I would give my reference to anyone who was looking. Thank you for a good job!
I chose to work with Ohio Basement Authority because of the cost of repair. The inspector I met with was great, and we had great workers.
You did my neighbor’s house, and Mike was very helpful on the estimate.
Jimmy Cerminara with the installation crew arrived on time every day, and they were very courteous and helpful with my questions. They did a good job.
As far as I can tell, everything is OK at this time. Thank you very much.
The inspector we met with was very knowledgeable about the product and procedures. We chose to work with Ohio Basement Authority because of the unique repair installation and the extent of services provided.
There was some miscommunication at first about the details of the job, but all was cheerfully made right by this company and we were happy with the entire job.
We will definitely recommend your company.
The inspector I met with was great, and so was his presentation. And I chose to work with Ohio Basement Authority because of the estimate and the company's reviews.
The installation crew was very polite. They made sure to keep things clean and cleaned up after their job.
The previous owner of my house used Ohio Basement Authority to level the front step, and I was pleased with the work. The second reason I chose to work with Ohio Basement Authority is because they have an A+ rating with the BBB.
The company representative we met with was very knowledgeable and professional. He did a great job of explaining the process of having the egress window installed.
The crew was great. They did a great job and were very respectful and professional. They also kept their work area clean.
My wife and I are very happy with the work. Everyone we had contact with was professional and courteous. I will definitely use Ohio Basement Authority again if needed.
I chose to work with Ohio Basement Authority because of the company’s reputation and the representative that I dealt with.
John was great. He was very thorough, explained the process well, and outlined my options without pressuring me. He was a big part of why I went with the system I did.
Jeremiah the electrician, then Alex, Josue, and Martin were awesome. I’m very pleased with their work and overall demeanor.
All around, it was a great experience, from John to the crew. Please make sure they are well rewarded at reviews this year or next. They really did a great job and made me very happy.
Your inspector sold me on the job. He represented you very well.
Ohio Basement Authority provided very good service. The foreman explained everything and even told me of some other issues I may have. I will use them in the future if I need these repairs.
The company representative we met with did a great job. We've tried other companies, but felt that they were not as knowledgeable as this company. The installation crew was courteous, arrived on time, and was very clean. They did a great job.
I’ve seen your commercials during the Channel 10 newscasts. Also, I saw Ohio Basement Authority on the radon test results as a vendor for radon mitigation.
Jacob did our inspection and was professional and friendly, and all of the crews surpassed our expectations.
All three crews – Jose for waterproofing, David for radon, and the foreman for egress – called an hour or so before arrival to tell us they were on the way, and showed up as stated. They all were courteous and told us what they would be doing, and continued to ask us if we had any questions. They all did as much as they could to keep things clean.
After hearing about Ohio Basement Authority on a TV commercial, I chose to work with the company because of the representatives’ promptness and the customer reviews.
Erin was awesome! He was courteous and very knowledgeable. And Rich and Valentin were amazing! They would talk with me about what they were going to do and wanted to make sure I was 100% satisfied with everything they were doing. It was cleaner when they left than it was before they ever started the work.
I heard about Ohio Basement Authority on a TV commercial, and I chose to work with the company because of the BBB ratings alone. The office staff helped get my concerns addressed quickly, and the inspector, John Tongol, had great personal interaction skills. The installation crew was very courteous. Brian Thom was also very professional and courteous. Great guy!
I really enjoyed Ohio Basement Authority making corrections from the first install and making it right. This really proved that your company is indeed in tune with customer satisfaction, and it is your No. 1 priority.
I chose to work with Ohio Basement Authority because of the price and lifetime warranty.
The office staff was courteous, and Corey, the inspector I met with, did an outstanding job with his presentation. He was very friendly and outgoing. I enjoyed our conversation.
The crew was on time, and even gave a courtesy call with a time frame they would be arriving. Manuel and Justin were outstanding and very professional. The cleanup they did was great, and they left no mess.
I would recommend Ohio Basement Authority for all your waterproofing needs. From the office staff, representative, and the installation crew, everyone was very professional and helpful in answering all questions or concerns.
The company representative I met with was very professional and informative, evaluating my crawl space and giving his thoughts on what to do.
I was so impressed with Jose Tellez and his counterpart. They called to let me know when to expect them, and they were very professional. They worked non-stop, and the clean-up was great. They even mopped the basement floor. You would never know someone had been working in the crawl space.
I can honestly say I was so impressed from the start to finish with this install and results. I feel it was a value for the cost.