|Why Choose Us?
I chose to work with Ohio Basement Authority because of the cost of repair and the company’s professionalism. Steve was very helpful and professional.
It was an awesome experience from the first phone call to the finished product.
I chose to work with Ohio Basement Authority because of a reference from the company that did my radon test.
The inspector I met with was a very knowledgeable and polite young man that took the time to explain the process to me and answer any questions that I had.
The installation crew members also were extremely polite and courteous young men! They took special care throughout the entire process to keep my home clean.
The representative and his presentation were excellent, and the brochures were double excellent....LOVED THEM. Matt was great. That's why I chose the company, the brochures and Matt.
The crew was outstanding, and the foreman was great. He is patient and kind, and worked very, very hard.
We chose to work with Ohio Basement Authority because we contacted you online and you responded in less than a half-hour. After getting the estimate, there was no reason to look elsewhere.
The office staff was very helpful and polite. Our on-site contact, Danny was very detailed, thorough, helpful, and he explained everything. The installation crew was full of very courteous, hard workers. They showed up on time both days, got to work immediately, finished the job on time, and their clean-up was great. The concrete was exceptionally hard to break, but they kept at it. The crew leader, kept me up to speed on everything. The crew members are exceptional.
Your company has good, hard, conscientious workers like them, and I hope their pay is commiserate to the fine work they do and how they represent you. I’m very happy with my experience, from the first contact to the last.
The representative was very good and very knowledgeable. I chose Ohio Basement Authority because of the price and professionalism.
The crew was very informative. From the initial contact to completion of the job, all of your employees were very good.
My wife just happened to take notice of a commercial on TV you had one day. You were the first company we came upon. We checked the Internet with your reputation and checked with the BBB, and we were pleased you had flying colors.
We had a very friendly crew. Drew, the foreman, with Ben and Ryan were awesome. I was on vacation when they were there at the house and chatted with them some while they were working. I was concerned some, as they were working in direct sun for most of the day (in the high 80s low 90s). But they kept working no matter what. My foundation was as thick as 27 inches in some places. They had to dig deep in some places by hand.
They also did a good job cleaning up. They had to dig through a layer of stones that were at one time used for landscaping, and the dirt had some stones in it as well. I was surprised to see where thy raked all the stones back into the backfill area that I will be able to mow without throwing rocks.
My wife and I felt comfortable enough with them to offer them the use of our basement restroom since they had to keep hydrated, and figured they would need to use a restroom. We also said they could have their lunch in the finished part of the basement were it had air conditioning, but Drew said they normally don't eat a lunch. Holy cow!
Beverly W. had struggled with basement water problems since she first moved into her home in 2000. Her basement would leak badly every time it rained, to a point where she wouldn't sleep well at night or go away on vacation for fear or waking up or coming home to a basement mess.
When she was ready to fix the problem, she called a few different companies for repair estimates. She chose Ohio Basement Authority to handle the job, and she has been very pleased with her decision. The work was completed in only two days. She is happy with the results and the service, and even happier with the fact that the company will be there to make sure her system works efficiently for many years.
"I like the fact that they will be contacting me to set up the yearly inspection," she said. "And I am sure if I have any questions, I can contact them at any time and they will help me over the phone."
We chose to work with Ohio Basement Authority because of the company’s reviews and how comfortable we felt with the communication from everyone we talked to.
Our inspector, John Dean, was great when he came and presented us with the explanation of why our basement was leaking. He answered any questions we had and was very professional.
I chose to work with Ohio Basement Authority because of the positive customer reviews and the company's reputation.
Matt was very professional and personable. The foreman and his helper were great. They answered all my questions and did great work.
I just Googled "basement foundation repair" and your company came up, but I chose to work with you because of a recommendation from a friend and my online research.
The representative and his presentation were both good, and I received the most info from the crew members. They helped with the change order process the most.