We cannot thank you enough for the excellent experience we had working with you. It all started when one of your inspectors came over to give us an estimate and then meeting Joe and John. The attention to detail was first-rate. Everyone was kind, professional, and willing to talk to us. Not one time did I get a feeling that I was disturbing them.
I would personally like to thank Joe and the crew for their exceptional work. I have had several people look at our basement (including my brother-in-Law who is a contractor) and everyone recognized the beautiful work. Both of them took their time to make sure everything looked perfect. If they thought it did not look perfect they fixed the issue right away. Joe and the crew always kept their word when they said they would be at your house. If they told us they would be at our house at 8 a.m., they would be at our house at 7:45 a.m.
Recently, there was a minor issue with one of our water lines. I contacted Joe about the issue. Joe was able to get Adam to my house within the hour. Adam was able to find the issue and within 30 minutes the issue was fixed. This service call was after their normal business hours. That type of service is not standard. That is why Ohio Basement Authority is a top-notch company.
Thanks again for everything!
We look forward to enjoying our new basement in the coming years!