Victor is a fine gentleman, and he really went above and beyond the call of duty in providing the estimate.
Not only was Victor on time, but he was a bit early. I must say that he was very, very polite, knowledgeable, and informative. Answers were provided in a manner that I could understand, and he even worked to cut costs where appropriate. I think that Ohio Basement Authority has a true asset in Victor. I would like to extend a special thanks to him and the company for the time and energy expended during the process.
I felt that the booklet made it possible for me to understand more thoroughly the process involved and options available for the waterproofing process. I very much appreciate the pre-visit educational materials.
I had notes in hand and addressed them with Victor prior to the inspection. We discussed them afterward and the estimate was developed based on the priorities at hand. The pre-visit information assisted me in developing the list, as well as questions raised by my brother who is in the construction business. Victor thoroughly addressed each issue.
Victor even went to the extent of reviewing his photographs after leaving and contacted me with possible cost saving ideas. I'm telling you he is a true treasure.
Development of the estimate took some time, as quite a few issues were being addressed. I really do appreciate the time and energy Victor gave throughout the process.