The office staff was courteous and helpful, and the company representative was outstanding! He took the time to describe the problem and answer all of my questions. He treated me with respect, which I greatly appreciate.
I chose to work with the company because of its rating on the Internet with the BBB. I also talked to two previous companies, and they were not willing to do the work I wanted done.
The crew arrived early! I really liked the idea that the representative and the crew called while they were on the road and told me when they would arrive. They were almost to the minute!
The crew was also very courteous. The chief foreman also explained things to me. A couple of changes had to be made, and he made sure I understood why they needed to be made. The clean-up was better than I ever expected.
I have felt very confident that I chose the best company, from the first person I talked to on the phone to the men who completed the work.