I heard about Ohio Basement Authority through TV commercials as well as Internet searches.
When I called the office, the representative was always friendly and handled our questions or concerns promptly.
I chose to work with the company because of the inspector we met with and his willingness and sincerity. His presentation was magnificent. He listened to my concerns and ideas, then fit his proposal to meet my needs. He didn't try to sell me more than what I needed. He made us feel comfortable in choosing Ohio Basement Authority. I love the lifetime transferable structural warranty.
The installation crew arrived on time, and I really appreciated them calling us when they were on their way. Everyone on the crew was friendly and willing to answer any questions that I had. Their clean-up job was also much appreciated.