I noticed Ohio Basement Authority’s TV ads over the past few months, and last fall a resident up the street had some foundation work done by OBA. The result was very professional, and that played a part in selecting OBA for my basement issue. I also chose to work with the company because of the pride in the work they do and having customer service as their focus.
The office staff was very courteous and assisted in getting my home scheduled as soon as a crew was available. I was happy to get the job completed in a timely manner. The office even called asking if the appointment could be moved up. I welcomed that!
The crew arrived on time per their advanced notification of arrival. That was important since I had someplace to be later in the day. Marty and the guys were quite enthusiastic on the job. They were very cordial and easy to work with. I would recommend this crew to anyone having similar work done. Their cleanup was outstanding. They left the space in the same condition as it was when they arrived. It was so clean I double-checked that they completed the job! The cleanup was very impressive.
Now I see why OBA is a well-respected company. From the commitment to the employees to the customer service focus to paying attention to detail. OBA gets 5/5 stars from me! The company walks the talk! I will be marketing OBA to anyone I hear needing their services.