I chose to work with Ohio Basement Authority after finding you on Google and because of the ease of the estimate process.
Rich and his crew, Amilicar and Oscar, were GREAT. They came in and went right to work. They were respectful and courteous the entire time they were in my home. Rich was very personable, respectful and made the process as easy as possible for me.
I work night shift, so I wasn't available the entire time, as I was sleeping. Rich made sure to come prepared that way if there was something I needed to be involved in, it was addressed early in the day so that I could rest. He kept me apprised of all progress and shared his phone number so that I could contact him with any issues or questions and responded quickly. There was an issue with where to drain the washer after the completion of the project, and Rich made sure to come back out the next day after I contacted him to remedy the situation. I appreciated his honesty and willingness to explain everything and provide multiple options to fix the issues in my basement.
The entire crew was great! They were very respectful of my home and willing to do more than expected. I couldn't ask for a better crew to work in my home, and I will be requesting them for future work I intend on having your company do!