|Why Choose Us?
The representative was respectful, and his presentation was very informative.
I chose Ohio Basement Authority because Engineer Steve Schira's recommendation, and a very thorough and helpful presentation.
This was a very friendly and helpful group who seems to enjoy what they do, and love to share it with others.
Everyone at the office was very helpful and easy to get a hold of when questions came up!
The inspector you sent was able to come out fast, and he gave me the information I needed to make a decision on work to be done.
The crew was awesome! They were friendly, answered questions and were efficient. They got right to work and completed it ahead of schedule! The clean-up was great. They left things exactly how they were to start.
I saw one of your trucks in the neighborhood, and I contacted you specifically in response to a direct mailing. I then chose to work with your company because of the cost and getting exactly the solution I needed.
Of all the representatives that came to the house, I found Jacob Thomas to be the most helpful. He listened to what I wanted and did not try to sell me what I did not need.
The crew wanted to come early due to a scheduling snafu, but we were able to reschedule to what we were expecting. That allowed us to do some last-minute cleanup. Then they called to let us know they were coming, and they were on time.
Jose and his crew were very polite and nice. I was surprised how quickly and cleanly the work was done. Except for the work done, you wouldn’t even know they had been here.
The inspector I met with was very nice, explained what I should expect for the repair, and was on time. You price matched another company that wanted to do a more invasive procedure that I didn’t want. Then I looked you up on the BBB website and liked your reviews.
The installation crew was on time, and even called 20 minutes ahead of time to tell me they were on their way. I liked that. They were extremely courteous, very polite, put footies on to protect my carpet, and explained everything to me.
Overall, it was a great job. There was an unexpected change in the procedure to fix the crack, but you worked with us and made the necessary changes right on the spot with no need to reschedule. That was amazing. I will refer your company to friends and family.
I chose to work with Ohio Basement Authority because of the great inspector I met with and the reviews I read about the company. My inspector was very knowledgeable and personable.
The foreman and his crew were excellent. He walked me through everything and kept me updated the entire time.
My experience with Ohio Basement Authority was amazing.
Mr. Becker was extremely helpful, very efficient and explained every process through our appointment. I was extremely impressed with his professionalism, and he was very helpful with my final decision.
I will refer Ohio Basement Authority whenever asked for a recommendation.
We knew Ohio Basement Authority was the right choice after comparing your reviews on BBB and Angie's List to reviews of similar companies.
The crew answered all our questions and guided my wife or me through the work, products and how everything was being done. The crew foreman kept us informed through the entire process. He even told us what we needed to do after the work was completed.
Based on the level of work and feedback provided by your company, I will emphasize to anyone that needs work done to contact Ohio Basement Authority.
I heard about Ohio Basement Authority through the company's TV ad, and I chose to work with them because of the price and product offered.
The inspector I met with was friendly, kind, informative and patient.
The crew was awesome. They were on time, and actually arrived a little early. They cleaned up every step of the way, and were very insistent that they go the extra mile to make sure they didn't leave any evidence that they had been here.
I heard about Ohio Basement Authority through TV ads and mailings, and I chose to work with this company because of its reputation and responsiveness. The inspector I met with was professional, knowledgeable, and patient.
I saw an Ohio Basement Authority TV commercial, and I chose to work with the company because of its BBB rating and the product quality.
The company representative and his presentation was very thorough and informative. He was also very relatable and easy to talk to.
The installation crew arrived early and called ahead. They were also very easy to talk to and very thorough. I felt very well-informed.
Ohio Basement Authority did work at my neighbor's, and I chose your company because of my neighbor's input and the information I found on Angie's List.
The representative's presentation was very thorough, and I was pleased dealing with the office. They were helpful and very polite.
The crew was also very polite, and answered all questions. Throughout the install the crew was great, explaining the work being done.
The installation crew called both days before their arrival, and they were right on time.
They even took time to talk with my daughter that was a little nervous to have them in the house. They talked to her about Dora the Explorer and toys. It was very nice for them to take time to make sure we were all comfortable.
They did a great job! They were friendly, clean, kind, did not take a lot of breaks, and left a beautiful product. They were knowledgeable and informative.
No concerns. I just wanted to express my appreciation towards your staff. I called in when I came to find water in my basement, and was promptly connected to the emergency service line where I spoke with Matt. Matt advised that the techs were pretty busy yesterday, yet still took the time to listen to my problem. Matt was able to diagnose my issue over the phone and walked me through steps to address the issue. I really appreciate that type of service and willingness to help. Thanks again!
When our inspector arrived, he gave us more information than any other company. I felt comfortable with the plan after he explained it so thoroughly.
Joe and the installation crew arrived on time, gave me updates on their progress, and finished the job exactly when they said they would.
I found that a neighbor used Ohio Basement Authority and was very satisfied. I also was impressed with the inspector’s presentation. He was very knowledgeable and thorough, and several options were presented.
The installation crew was very prompt and went right to work. They answered all my questions, took care of all concerns immediately, and left everything in perfect order.
The entire process from the initial contact to the project completion went very smoothly.
The inspector we met with was thorough and patient in answering our questions. We chose to work with Ohio Basement Authority because of the lifetime warranty, and this is a reliable company.
The foreman and rest of the installation crew was neat, friendly and hard-working.
I am a repeat customer. I chose Ohio Basement Authority because of a recommendation from a previous customer, and I had a positive experience with OBA on another job two years ago.
Victor was friendly and courteous, and did his job efficiently. The crew was five minutes early, which was perfect.
I chose to work with Ohio Basement Authority because I liked the ad on the television, and I liked what my inspector had to say. I really liked him. He gave a great presentation, and he was not pushy. He is an asset to your company.
I had a very nice crew. They arrived on time, almost to the minute, and they did a good job.
Everybody I talked to was professional and helpful. I’m very glad I chose Ohio Basement Authority.
I’ve seen Ohio Basement Authority on Facebook, and I chose to work with the company because of various recommendations.
The inspector I met with was great, and Logan with the crew was great. He was on time and did his job quickly and efficiently.
I heard of the company through online advertising, and chose it because of ratings on Angie's List and reviews.
They set our appointment earlier than expected and arranged a time frame at our convenience. That was very helpful.
Matt did a great job and even went out of his way to come back and explain the procedure to my wife, as she was out of town at our first appointment.
The crew arrived on time, was courteous, did a good job cleaning up and completed the job in the time frame we agreed on.
The positive comments during my Internet search led me to choose Ohio Basement Authority, along with their focus on structural issues which we had. The office staff answered my questions and/or got back to us promptly. Communication about scheduling was timely. Also, the inspector was knowledgeable and could explain it in an understandable way. The crew communicated with us about time of arrival, and they were very courteous and professional. They were very careful taking things through the house, and cleaned up very well each day.
I first saw Ohio Basement Authority at the Home and Garden Show at Vets Memorial.
The office staff was always very courteous, and the representative's presentation was great. I'm glad he did not do a hard sale. He came out on a second request to assure me of my wall situation.
I selected Ohio Basement Authority because of its reputation and the sales rep being real with us. It made more sense as to his explanation of our basement issues.
Adam and the crew did an excellent job. I would recommend them, and looking forward to additional work.
I saw a friend, Mike Moss, proudly posting about the company he works for, so I wanted to get a quote and eventually work done.
The installation crew was friendly and patient with me and my annoying pups. They kept the site clean as they worked, and they paid close attention to not leave behind any trash or rubble.
Thank you very much for providing friendly, professional service! I have been more than satisfied with the level of service I received.
We’ve seen Ohio Basement Authority on TV and online ads. We also know Rich and we trust him. Rich took the time to show us why we needed the walls supported and recommended the carbon fibers.
This particular job went beyond our expectations. We are very happy with the crew, the job and the way they handled the clean-up.