We Googled "basement vendor," and your name came up.
The office staff was outstanding with the follow-up. As a team they work very well together. There's no room for improvement, as they are tops!
We chose Ohio Basement Authority because you offered the best solution for our issues. We are very impressed with your staff, the inspector, and the installers. The inspector was outstanding, very personal and competent, and very well-versed.
The crew arrived on time and went right to work. They were exceptional, very courteous and professional. The clean-up was very good. The crew paid attention to detail and removed debris from our site.
We are satisfied with every aspect of the company.
The inspector was a very interesting person, and he “interviewed” me about my needs and expectations. Some of the interviewing was more like a psychological profile wherein he asked good questions. This led me to think and believe he had my best interest at heart. He’s a good guy, a real keeper.
Mike is a super man. He represented your company well. He spoke with authority, leading me to believe he knew what he was talking about. He also pointed out where the problems were. I felt really comfortable with him; there was no pushing, just straight talk. When he came into the house he always took his shoes off, even though I told him it wasn’t necessary. We all got on our hands and knees, and they showed me where to touch the floor and foundation to sense the floor raising. He was a great salesman.
The men were courteous, clean and didn’t use improper language. As a retired COO of a large company, I can tell you that you have three outstanding employees. They spoke highly of your company and how you took care of your employees.
I would recommend you to anyone who asks.
I selected Ohio Basement Authority over another company due to their high rating on Angie's List, their warranty, and a recommendation from a co-worker
The representative did a very nice job explaining the options and had answers to my questions. I selected Ohio Basement Authority over another company due to their high rating on Angie's List, their warranty, and a recommendation from a co-worker.
I chose to work with Ohio Basement Authority because of the price and a referral from a friend who used your company.
The inspector I met with was very clear and answered all my questions. And the crew was great! The conditions weren’t the best. We had a rainy day, but the crew did a great job of cleaning up. Given the conditions, they did a fine job. The overall performance of the installation crew was excellent. They are a great team and they worked very efficiently. I’m glad I had them here.
Rich did a great job, and he communicated well on what was going on. He and his fellow workers worked hard. We appreciated having Rich as the foreman on our job.
The inspector we met with, as well as his presentation, was excellent! The crew at our house did a fantastic job and went above and beyond to make sure that we were satisfied with the job. Thank you!
We’ve seen Ohio Basement Authority’s television commercials, and we chose to work with the company because of the inspector’s knowledge of the products and services to be provided. The inspector’s presentation was nicely done, and the office staff was very courteous and helpful.
The crew was great. They arrived promptly at the time we were told they would arrive. They answered any questions we had and kept us updated as to what was being done. They did a great cleanup job. I didn’t have to do anything when they were done. I would give them a 10+ in all areas. They went above and beyond the call of duty, and they are great representatives of your company. We are well pleased.
We initially chose to work with your company because of your ratings, and you returned our calls. This is our third time using your company.
The office staff was always courteous and helpful, and the inspector we met with was friendly, knowledgeable and patient.
The installation crew on this last job was here on time all three days, and worked steadily and hard. They introduced themselves and were accommodating and polite. It was a very dusty job, but they contained the dust well and the clean-up was as good as it could be.
We have spent a lot of money with the three jobs with OBA this year. We were very concerned we made the best decisions for our money, but the jobs were all installed well. I feel positive.
The representative we met with was friendly and professional, and we chose to work with Ohio Basement Authority because of the pricing and this salesman.
The crew was phenomenal. They arrived a little early daily and took the time to speak with us each morning to make sure we knew what they would be doing that day. They cleaned up behind themselves daily, both inside and out. They were amazing. I would have this crew back any time. They were that good.
We usually don’t like having anyone work in or on our home. But this crew was very friendly and made us comfortable while they were there. They respected our home.
The representative was informed, professional and thorough.
I was impressed by your willingness to adjust services to meet my needs and still be affordable.
I’ve seen Ohio Basement Authority on TV, and I chose to work with you because of the pricing and explanation of the process and what to expect.
The inspector I met with was very professional and very thorough in his presentation, and he explained everything very well.
The crew called and let me know when they would arrive, and they were very courteous. I felt like they genuinely cared about doing the job well.
It was the best experience that it could possibly be. I was very happy with everyone that was involved in the process.
I heard about Ohio Basement Authority on TV.
I chose to work with this company because of the prompt response to my original request, and when the company representative came he did not rush us. He took plenty of time with us, and was very thorough, knowledgeable and willing to answer all of our questions.
The installation crew arrived on time, and the workers were also very courteous and willing to answer our questions.
We are satisfied with the basement and foundation work.
I heard about Ohio Basement Authority on TV and through Angie's List. I was given names of two other places, but they were not prompt and had poor follow-through. I chose to work Ohio Basement Authority because of their Angie's List reputation and the inspector's attention to detail. He was the ultimate salesman! He took so much time to measure, explain, and discuss options with me.
I found Ohio Basement Authority on Angie's List.
I thought the representative was knowledgeable, and gave an interesting assessment of the different approaches to solving our problem. Along with the price, that's why I chose this company.
The work team was courteous and arrived on time, and was committed to fixing our problems.
WATCH: Ben was so pleased with the work Ohio Basement Authority did for him, and he can now use his basement for hobbies he enjoys!
I was contacted quickly after filling in the questionnaire online, and I appreciated the follow up call before the day the project was scheduled.
The inspector was not a salesman. He was very professional and polite. He was much different from any other company that came before him. (which is why I went with Ohio Basement Authority) The inspector looked for a solution to my problem, rather than selling me a prepackaged fix.
The production staff were 15 minutes early!!! They were very professional, worked the entire time, really seemed to know what they were doing.
They really went above and beyond, the crawlspace looks like a completely different space and looks FANTASTIC
I chose to work with Ohio Basement Authority because you had good reviews online, and you were highly recommended by Scott at the Lowe’s Easton pro desk.
Because your installers respected my home and treated me well, I plan on purchasing additional services from your company.
The office staff was very courteous and helpful in my contact with them with updates and information!
The inspector I met with was wonderful. I’ve heard a lot of pushy sales pitches from people who talk down to me, and I was pleasantly surprised that I had a great, productive conversation about my options without feeling pressured.
Those are some reasons I selected your company. And you sent me so much great info! I also appreciated the punctuality and follow-through.
The installation crew arrived 15 minutes early, and they were great! They were so nice, and they got the job done in the rain. Huge props!
Thanks for everything! I’m super excited that my house isn’t sinking anymore, and that you were the first to have a real solution to the issue. I’ll definitely refer you if the opportunity is there!
Everyone we dealt with at Ohio Basement Authority was courteous and helpful.
The installation crew arrived on time, left on time, and kept the place clean. They covered everything in plastic. I thought I was going to have to tell them to cover a couple other things, but when I went down to the basement everything was already done above and beyond my expectations.
The foreman was helpful and explained everything while they were doing the work. He ran things by me that needed to be, and even asked if they could play music. Of course they can, I had no problem, but it was very nice to ask.
I saw Ohio Basement Authority on Facebook, and I chose to work with the company because of the presentation, product and warranty. They did a good job.
I heard about Ohio Basement Authority through ads on TV. I had previously used another company in my former home, and they were very expensive. I wanted to try someone else to compare satisfaction.
The Ohio Basement Authority company representative I first met with was very thorough and explained everything. I was satisfied with the four-man installation crew that did the work. They arrived on time, were courteous, and finished the job in two days.
The inspector I met with was great, and so were the installers. All of them were great fellas.
Those installers were great. They were so patient and kind, and they really explained everything. They did the perfect job, and they love your company. That's positive when an employee thinks so much of his employer!
We chose Ohio Basement Authority because we previously worked with you at our prior home, and you are highly professional and responsive. We received help in less than two hours for an emergency situation. The representative and his presentation were excellent. You did a fabulous job, and were very helpful.